Services

Crisis Intervention Services

Century Health provides crisis intervention services, seven days a week, 24 hours a day by calling 1-888-936-7116.

The capacity to provide crisis assistance to persons experiencing a mental health or substance abuse emergency is a critical treatment component of community behavioral healthcare agencies.  Crisis services provide an immediate response (within 45 minutes) to individuals in crisis and to members of the individual's support system, 24 hours a day, seven days a week.  In providing effective crisis intervention, many persons in crisis can be maintained and assisted in their natural environments.  When such approaches are not sufficient to achieve stabilization and crisis resolution, supervised residential services can be provided at the Brookside Home.  When it is determined that an individual is in need of inpatient psychiatric or substance abuse treatment, necessary evaluations are conducted and referrals are made to the appropriate hospital.

A licensed therapist is available, at all times, to provide assessment and establish an initial plan of care for persons who present in crisis in Hancock County.  Area psychiatrists provide 24 hour/7 day a week consultation and approval for hospital admissions at Orchard Hall in Findlay and at St. Rita's in Lima, Ohio.

The Emergency Services program participates in the local Critical Incident Stress Management (CISM) service, which includes:

• Diffusing
• Debriefing
• Management consultation

Century Health works in cooperation with the Hancock County Alcohol Drug Addiction and Mental Health Services Board and local law enforcement to provide a comprehensive Crisis Intervention Team (CIT).  This program trains law enforcement personnel to respond to behavioral health emergencies in the most safe and therapeutic manner possible.